Privacy Policy

Privacy Policy

Last Updated: 6 October 2026

At DLab Solution, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, request our services, or otherwise interact with us.

By using our website or providing your information to us, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

DLab Solution provides digital marketing, branding, website development, SEO, social media management, content writing, copywriting, and other white-label digital services to businesses and agencies.

Business Address:
145, The Gatehaus, Leeds Rd,
Bradford BD1 5BQ, United Kingdom

Email: info@dlabsolution.com

Phone: +1 (407) 243-8272

For privacy-related questions, you can contact us using the details above.

2. Information We Collect

Depending on how you interact with our website and services, we may collect the following information:

Information You Provide Directly

This may include:

  • Your name

  • Business or company name

  • Email address

  • Telephone or WhatsApp number

  • Business address

  • Website URL

  • Information about your business or project

  • Service requirements and project details

  • Information submitted through contact or consultation forms

  • Any other information you voluntarily provide to us

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages visited

  • Time spent on pages

  • Referring website

  • General geographic information

  • Website usage and interaction data

We may collect this information through cookies, analytics tools, and similar technologies.

3. How We Use Your Information

We may use your information to:

  • Respond to enquiries and requests

  • Provide consultations

  • Prepare proposals and quotations

  • Deliver and manage our services

  • Communicate with you about projects

  • Provide customer support

  • Improve our website, services, and user experience

  • Understand website traffic and usage

  • Send service-related communications

  • Send marketing communications where permitted by law

  • Prevent fraud, misuse, and security threats

  • Comply with legal and regulatory obligations

  • Protect our rights and legitimate business interests

We will not use your personal information for purposes that are incompatible with the purpose for which it was originally collected unless permitted or required by applicable law.

4. Legal Basis for Processing

Where applicable under UK or European data protection laws, we may process personal information based on one or more of the following legal bases:

  • Consent – where you have given us permission to process your information.

  • Contract – where processing is necessary to provide requested services or perform a contract.

  • Legitimate Interests – where processing is necessary for our legitimate business interests and those interests do not override your rights.

  • Legal Obligation – where processing is necessary to comply with applicable laws or regulations.

5. Cookies

Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and measure marketing performance.

Cookies may be used for:

  • Essential website functionality

  • Analytics and performance measurement

  • Website preferences

  • Marketing and advertising purposes

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

Where required by law, we will request your consent before placing non-essential cookies on your device.

6. Analytics and Third-Party Services

We may use third-party tools and services to help us operate and improve our website and business. These services may process certain information on our behalf.

Such providers may include:

  • Website hosting providers

  • Analytics providers

  • Communication platforms

  • Customer relationship management systems

  • Payment processors

  • Scheduling and consultation platforms

  • Advertising and marketing platforms

  • Security and spam-prevention services

Third-party providers are expected to process information in accordance with applicable laws and their own privacy policies.

7. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties where necessary to operate our business or provide services, including:

  • Technology and hosting providers

  • Payment providers

  • Marketing and analytics providers

  • Professional advisers

  • Contractors or service providers working on our behalf

  • Legal or regulatory authorities where required by law

We only share information where we have a legitimate reason to do so and, where applicable, appropriate contractual and security safeguards are in place.

8. International Data Transfers

Because DLab Solution works with clients and service providers internationally, your information may be processed or stored in countries outside the United Kingdom.

Where required, we will take appropriate steps to ensure that international transfers of personal information are subject to suitable safeguards and comply with applicable data protection laws.

9. Data Security

We take reasonable technical and organisational measures to protect personal information against:

  • Unauthorised access

  • Accidental loss

  • Misuse

  • Alteration

  • Disclosure

  • Destruction

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, enforcing agreements, and meeting legal or regulatory requirements.

The specific retention period may depend on the nature of the information and our legal obligations.

11. Your Privacy Rights

Depending on your location and applicable law, you may have rights including:

  • The right to request access to your personal information

  • The right to request correction of inaccurate information

  • The right to request deletion of your information

  • The right to restrict certain processing

  • The right to object to certain processing

  • The right to withdraw consent where processing is based on consent

  • The right to data portability where applicable

  • The right to complain to a relevant data protection authority

To exercise your rights, contact us at:

info@dlabsolution.com

We may need to verify your identity before processing certain requests.

12. Marketing Communications

If you have opted in to receive marketing communications from us, we may contact you about our services, offers, updates, or relevant business information.

You can unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us.

13. Children’s Privacy

Our website and services are intended for businesses and general audiences and are not directed toward children.

We do not knowingly collect personal information from children where prohibited by applicable law.

14. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

Any updated version will be published on this page with a revised “Last Updated” date.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle personal information, please contact us:

DLab Solution
145, The Gatehaus, Leeds Rd,
Bradford BD1 5BQ, United Kingdom

Email: info@dlabsolution.com
Phone: +1 (407) 243-8272